This is part two of the WC Vendors Setup Guide. Part 1 is here and goes over how to configure and install Pro, as well as all the templates and settings. This guide you are reading now, is what to expect on the front end of your site as a Vendor.
Note: We recommend you create a test vendor account that way you can see the Pro Dashboard. Admins can not see/use the Pro Dashboard due to WordPress capabilities limitations. Only Vendors can.
Becoming a Vendor
Vendors can be created many ways. You, the admin, can of course just create a new user and assign them the Vendor role. However, Vendors can also sign up by visiting the Pro Dashboard page and applying to become one. Your vendor first signs up for an account on your website, typically by using /my-account/. Then, when they visit the Pro Dashboard page, they will fill out the basic settings for their store and then apply to become a vendor. You can collect the general store information, payment information, and social profile links all on this page. This way, you can make a better informed decision if you are ready to accept this vendor to your marketplace.
Now that you’re a vendor……
Welcome to the Pro Dashboard! A dynamic and always-up-to-date overview of how your store is performing. You can change the start/end dates at the top to get all your stores sales results. Showing you # of orders, total products sold, commission owed, and commission paid at the top. The Order Totals is a bar chart, and on the screenshot below we only had orders for one day. However, it’ll populate properly for every day of orders for the report period chosen. The Product Totals give your vendors a quick overview of the the percentage of sales each product brings your stores total revenue. Hover over a slice of the pie with your mouse for the name of the product that slice represents.
Adding and Editing Products
…is all done on the Products tab. Click it and you will see all the products your store has listed on the site, their publishing status, price, categories and tags. Hover over a product to edit, delete or view it.
Adding a product is really easy. It’s the same for editing a product. Simply edit a product or click Add Product at the top/bottom of the Products tab.
All product types, except Variable products can be added. We’ll add support for Variable products, but since WooCommerce 2.4 just updated the variable product details, we have to start over from scratch on this part of it. So, let’s just say, coming soon. 🙂
Viewing Your Orders
Clicking on “Orders” brings you to your orders view where you can see all the orders customers have placed for your items. You can add notes which email to the customer, add tracking numbers, mark orders as shipped, and also print a packing slip.
The emails the customer receives use the same templates as your other WooCommerce emails, this is what it looks like by default:
Ratings / Feedback
We do keep flipflopping between the term Ratings or Feedback, it’s the same thing. Customers can leave you 1 to 5 stars for your products by visiting their My Account page and clicking Leave Feedback. They can edit/update the feedback at any time, too, that way if you get a poor review you can work with the customer to make their experience/product better and perhaps they will update their rating! Note: Admins can edit/delete any ratings in wp-admin > WooCommerce > Vendor Ratings
As a vendor, you can create coupons specifically for your products. These coupons will not work on any other products, except for those in your store. You can include only certain products, include all of your products, or even include all and exclude others, or even by category! Woo! It can be a percentage discount, or a flat dollar price reduction.
…and these are really important ones! Such as your store name, description, social media links, phone number, banner images, and avatar/icons.
All of these settings impact how your store looks to the world.
That’s it! 🙂 You’re now ready to sell on the marketplace as a vendor.